How to contact us

If you have any questions and want to contact us, you can find us in the following ways.
Contact us via email

Email:support@Xultramoto.com

If you don t receive a response within 24 hours, please check your spam folder to confirm that the email was delivered.

Company Address
If you are in China, you can come to us to learn more about our products. Our company address is: GUANG DONG LANG FENG IMPORT AND EXPORT CO.,LTD
Call us
Phone: +86 13066386458 or leave us a message on TikTok. TikTok: http://www.tiktok.com/@xultramoto

contact us

Dear Valued Customers,


          It has been recently brought to our attention that there have been multiple scam phone calls from individuals impersonating Xultra support representatives. These callers

      have requested personal financial details from customers.Please be advised that Xultra will never ask customers to provide sensitive financial details over the phone or

      through any unofficial channels. This includes full credit/debit card number, CVC number, complete bank account information, or any payment app    credentials.

          Additionally, please note that we will never require customers to make any payments via phone — all transactions should only be made through official sales channels.
      If you have any additional questions, comments, or concerns, please contact our official customer support team at +86 13066386458.
      If you receive a call that you suspect may be a scam, please report it by emailing us at support@Xultramoto.com 

     We sincerely appreciate your continued trust in Xultra and are dedicated to providing a safe and trustworthy experience for all our customers.
         Thank you!